This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Live
|Webinar
Time is money: How digitisation redefines the value of your time
Thu | Jan 30 |
15:00
CET
About this Webinar
As we step into 2025, time is shaping the success of New Year’s resolutions—whether it’s finding more of it, managing it better, or focusing on what truly matters. The digital world is here to help – but it’s a double-edged sword:
✅ Digitalisation has accelerated transactions and brought 24/7 convenience, offering endless choices for consumers, with the full potential of AI still to be unlocked!
🚫 At the same time, tasks like unsubscribing, managing cookie settings, handling targeted ads or resolving issues can be time consuming. The speed of digital transactions has also opened doors to crime
That’s why our first Start Talking session of 2025 will dive into how consumers spend their time online—and what it means for individuals, businesses, and future technology.
Top questions:
01
Could speed also be putting consumers at risk - online fraudsters for example take advantage of the rapid movement of money?
02
Is it fair that consumers are paying ‘management fees’ for ticket and travel bookings as well as doing all the self-service admin themselves?
03
How has the digitalisation of consumer services freed up time?
04
What’s the value of friction and pausing for thought in consumer interactions and how can we maintain it?
05
Can better digital design empower consumers to take things at the pace they choose, for example faster complaints resolution, or healthier gaming habits?
06
Will regulation ever be able to keep up with the speed of digital development?
07
How has new technology like AI sped up routine tasks and created new opportunities?
08
What will people want to do with the time savings promised by AI in the future?
09
Are there inherent risks in high speed results generated by AI and if so, can they be overcome?