Citroën - Takata explosive airbag case

Given the seriousness of the recall, motorists rushed to request the replacement of the defective Takata airbags, but encountered a thousand obstacles: difficulty in making an appointment with authorised workshops, long repair times, lack of spare parts , problems with registering your case on the site indicated by Citroën to start the free replacement process.

Result?

You are left without a car or forced to pay to rent a replacement. We are talking about 154,482 owners of Citroen C3 vehicles and 18,846 owners of Citroen DS3 vehicles: more than 170,000 motorists who were unable to use their car and who were unable to quickly change their airbag due to the inefficiencies of the car manufacturer. Euroconsumers member, Altroconsumo has therefore started a class action against Stellantis NV and the PSA Italia SpA group, aimed at obtaining compensation for the pecuniary and non-pecuniary damages suffered, the amount of which will be established by the Judge.