Product testing and consumer insight surveys is in our DNA. It gives us the evidence we need to improve the market and empower consumers. Our testing regimes have now expanded into new products and markets, with specialists in consumer IoT, apps, chemicals and sustainability assessing products for security, safety and green credentials. Our test results are the science that backs up trusted consumer-facing labels like ‘best buy’ and ‘best of the test’ and ‘green choice’ which arm consumers with advice to inform their buying decisions.
We also publicize the testing results that reveal systemic manufacturing or service problems and push for changes to regulation, standards or enforcement to fix them.
You’ll find the same scientific approach in the numerous surveys we carry out. Representing the consumer voice drives our organization, so we keep our finger on the pulse of consumers perspectives, opinions and concerns.
This invaluable data flow is the basis for building the most effective solutions. A mix of longitudinal surveys and bespoke one-off studies build the knowledge that can make the case for most effective regulation. For market players, our deep dives into consumers’ expectations give us first-hand evidence of what consumer-proof innovation looks like from their point of view.
✔️When consumers can target their spending at quality, safe and sustainable goods, markets will improve.
✔️Rewarding companies that perform well in objective quality assessments, and calling out those that flood markets with fake claims and second-rate goods will incentivise manufacturers to do better
Risks to children in the digital era are nothing new, can the new Consumer Commissioner put them right and make a fun, safe and fair online environment for them?
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Euroconsumers Consumer Affordability Barometer 2024 has a loud, clear message for the EU - make our lives more affordable.
Our new survey finds young voters are more positive about the EU but aren’t convinced it can tackle their worries about climate, conflicts and costs of living.
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Euroconsumers new election survey takes consumers' temperature on the green deal and finds consumers want more green measures, but worry they don’t have the money to pay for them
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Waste batteries and small tech devices have the lowest recycling rates. New research from Euroconsumers’ Altroconsumo finds out how to empower consumers, improve the WEEE market ...
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Euroconsumers member testing finds 38% of facial sunscreens don't offer the protection advertised on the label
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New survey shows consumers want better welfare standards for farmed animals
The Green Claims Directive cannot miss this vital opportunity to stop the confusion and deliver trustworthy green labels.
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Euroconsumers have been testing smart home devices for five years but with little sign of security improvements many of us are still living in a potentially ‘hackable home’, wh...
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Inside scoop with 10 consumer takeaways on ChatGPT from Belgium, Italy, Portugal, and Spain
Euroconsumers’ member investigations have found a steady stream of fake reviews on e-commerce sites. The New Deal for Consumers’ Omnibus Directive should boost the fight agains...
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New testing results from Euroconsumers members Test Achats/Test Aankoop and Altroconsumo has found dangerous levels of harmful Bisphenol contaminants including BPA in several child
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A BEUC survey, carried out by Euroconsumers, finds over 2/3 of consumers want the value of their health data reflected in healthcare and medicine prices. The European Health Data S
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The fifth Euroconsumers Consumer Affordability Barometer paints another gloomy picture of the impact of economic uncertainty on consumers' lives.
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As crypto captures the consumer imagination, a new survey from Euroconsumers Spanish member OCU suggests enthusiastic investors could be ignoring the risks
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As the Cyber Resilience Act develops, Euroconsumers keeps up its testing of consumer IoT with new investigations into children’s products and finds critical vulnerabilities in ba...
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New Euroconsumers survey highlights financial burdens and lack of trust amidst cost of living crisis
Restrictions on gatherings may be gone this Christmas, but inflation surges have pushed up prices everywhere. Euroconsumers surveyed people in Spain, Portugal and Italy to see how
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For consumers to know that ‘My health data is mine’ they need control over their health data and share in the value it creates. Proposals to create a new EU Health Data Space m...
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Complementary: Yes. Exclusively: No!
As EU energy ministers discuss emergency interventions and structural reforms needed for the electricity market, Euroconsumers members report back on the reality of gas price caps
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First ever sunscreen awarded Test-Achats’ prestigious Eco + Efficiency label, as Euroconsumers joins the Surfrider Foundation’s conference ‘Behind UV Filters’ to discuss th...
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Millions of people now own a range of internet-connected home appliances and gadgets. How do these connected consumers really feel about the value of smart devices?
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A worrying number of respondents indicate they do not have any margins or savings left to deal with future price increases
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Altroconsumo safety tests find harmful chemicals in balloons sold on and offline. With so many items available for purchase online, this highlights once again the challenge of moni
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A lack of correct energy labels on TVs and computer screens is preventing transparency and consumer choice.
Buying a pre-owned smartphone is increasingly popular and essential for reducing e-waste and maximising resources in the circular economy. But are consumers getting value and quali
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Annual Euroconsumers Affordability Barometer shows drop in financial capability and consumer pessimism about future finances.
Home printer testing find security loopholes in major brands
Consumer priorities for sustainable choices don’t match expert opinion. We must rethink communication and behaviour change strategies so decisions have maximum impact.
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Consumers International and Mozilla Foundation investigation finds price discrimination on Tinder in six different countries
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Many online Christmas deliveries will be over packaged this year - can suppliers give consumers the green, circular packaging they want?
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A new Euroconsumers study shows reusable plastic shopping bags had the lowest environmental footprint - but finds context is everything.
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Eating well prevents many longer term health problems. As part of the Preventomics project, Euroconsumers’ Spanish member OCU has been finding out what holds people back from mak...
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Euroconsumers conducted surveys in Belgium, Italy, Portugal, and Spain to gauge citizen trust in institutions and the image of international companies, and we can finally share our
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Euroconsumers has published the results of the second wave of its survey on attitudes towards COVID-19 vaccination in Belgium, Italy, Portugal and Spain. This edition adds question
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A survey, taken from 11 countries, which contrasts mobility habits before COVID-19 with October 2020, shows that people prefer individual forms of transport (bike, car) and also lo
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Online marketplaces have become the shopping venue of choice for European consumers. But despite the competitive prices, range of choice and convenient delivery, even renowned plat
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