News
26.02.2026
CICLE-X: making the complaints system faster, stronger and easier for ...
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The Real Price Of Priceless
Live events should bring people together, not price them out. Dynamic pricing turns tickets into unfair bidding wars. Euroconsumers’ Real Price of Priceless campaign calls for a ban on dynamic pricing in live events to restore fair access to culture and sports.
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Growing up online: Building a digital future for minors, by minors
Growing up online is both exciting and full of challenges. Discover how minors navigate the digital world and what they want for a smarter, safer online future.
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Is there a place for cultivated meat on consumers’ plates?
Exploring how novel proteins could empower people and improve the market of sustainable food choices
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Let's refurbish the refurbished market!
Refurbishment is the ‘best of both worlds’ gem? Here’s the catch: What does refurbished actually mean, and what can consumers expect when buying refurbished? Nobody knows.
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Apple doesn’t play fair!
Apple didn’t play fair. As a big tech player, Apple abused its power to impose up to 30% extra charges on non-Apple music streaming services like Spotify, Deezer, YouTube Music, SoundCloud, Amazon Music, Tidal, and Qobuz through its Apple App Store. This led to higher prices for consumers and unfair competition. Euroconsumers is standing up to Apple's unfair play and launches a class action to reclaim these undue excess fees for consumers.
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Caught in the web: Navigating the digital maze of scams
We rely on the internet to work, shop, bank and socialise. But with this convenience comes a growing threat: cybercrime. Euroconsumers’ latest survey uncovers the hidden realities of scam victims
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Empower people, improve the market.
Gathering five national consumer organisations and giving voice to a total of more than 6 million people in Italy (Altroconsumo), Belgium (Test Aankoop), Spain (OCU), Portugal (DecoProteste) and Brazil (Proteste), Euroconsumers is the world’s leading consumer cluster in innovative information, personalised services and defence of consumer rights.
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News
26.02.2026
Air Passenger Rights Regulation on final approach as consumers hope fo...
With turbulence ahead of the Council meeting, EU ministers prepare to negotiate the revision of air passenger rights, and protections on delay compensation, hand luggage, and family seating at risk....
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News
19.02.2026
Fair fares? Italy’s Trenitalia uses dynamic ticketing prices for rai...
Dynamic pricing is being used to set ticket prices for travellers on some of Italy’s high-speed rail routes....
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News
16.02.2026
Fighting online fraud is a strategic economic priority for Europe
Defeating fraud goes beyond consumer protection, it is integral to Europe’s economic resilience and competitiveness.
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News
23.01.2026
Greenwashing is driving consumers away from sustainable finance invest...
Research from Euroconsumers’ survey team shows consumers want sustainable finance that delivers value without the greenwash....
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News
29.12.2025
Young digital consumers want to be heard: we must start listening
Euroconsumers latest work ensures the views of young internet users are part of the policy debates that will decide their future digital experiences...
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Opinions
The other side of early obsolescence: we need to change the way we value what we own
The Right to repair is a welcome move, but that alone won’t solve another major cause of early obsolescence: the fact that many of us are still throwing away products in perfect working order.
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Three letters that will shake up Europe’s auto industry
Europe needs an automotive strategy that is good for consumers, the climate and for industry. That’s why tariffs – if they come – should be complemented by an additional push on electrification, especially in the company car segment. BYD, those three letters that will become so familiar to Europeans this summer, stands for ‘Build Your Dreams’. Europe’s carmakers and politicians need to act now to stop it from Breaking (Y)our Dreams.
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Big Data or Big Brother? Online consumer protection in the age of artificial intelligence
As a result, data is becoming the new oil of our connected society. It should be seen as a reservoir filled to the brim with a precious resource that has the potential of unlocking previously unseen added value. It begs the question: is privacy an outdated concept, or even an illusion, in our digital world?
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Online scams: will AI increase the hidden cost on consumers?
Beyond financial loss, scams can have a profound psychological impact, and this is something that is not talked about enough. While the financial losses and methods of scam delivery often make the headlines, victims are left isolated with feelings of shame, guilt, and decreased trust in their own judgment.
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Towards sustainable food systems: empowering consumers and enhancing food sovereignty in the EU
We need to merge innovation with culinary tradition in order to create a sustainable and inclusive food system for everyone. Engaging in the consumer experience and understanding their reality should be the starting point, but achieving food affordability and security demands multifaceted systemic change.
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GenAI: from shock and awe to get stuck in and solve?
Crudely put, industry, investors and governments are excited about its potential, and keen to stake out an early lead in the space, whilst of course acknowledging risks. Civil society on the other hand is trepidatious. Digital rights organisations have a long understanding of how the products of mass, social, data-driven technology can be used to discriminate and exclude people and diminish human rights and wellbeing.
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From Digital Consumers to Digital Citizens: A New Narrative in the Age of AI
Have we considered how every click, search, and digital interaction contributes to the vast ocean of data without which generative AI and LLMs wouldn't exist? After all, we are not just data points; we are, each of us, the architects of the digital future. The choice of what that future becomes is, and should always be, all of ours.
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Can changes made after 2008 protect us from another financial crisis?
‘As such, the regulator must take firm measures to supervise these financial institutions more vigorously. Banking accidents are not limited to the banking sector. The challenges of our societies require an economy that is solid on its foundations.’
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